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Delivery Timelines and Cities
Zone 1 (e.g. Nairobi)
2 - 3
27 - 28
Zone 2 & 3 (e.g. Mombasa)
2 - 4
3 - 6
28 - 31
Zone 5,6 & 7 (e.g. Machakos)
4 - 7
6 - 9
31 - 34
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Sunday.
Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
|Dimensions (mm)||155.90 x 75.40 x 8.10|
|Battery capacity (mAh)||4230|
|Screen size (inches)||6.20|
|Processor make||Qualcomm Snapdragon 450|
|Expandable storage type||microSD|
|Expandable storage up to (GB)||256|
|Dedicated microSD slot||Yes|
|Rear camera||13-megapixel (f/2.2) + 2-megapixel (f/2.4)|
|Operating system||Android 8.1|
|Wi-Fi standards supported||802.11 a/b/g/n|
|Bluetooth||Yes, v 4.20|
|Number of SIMs||2|
|Active 4G on both SIM cards||Yes|
You can return this product within 15 days after receiving your original order ONLY if it has a manufacturing defect, does not turn on, counterfeit or you have received the wrong product (with seal not broken).
If you change your mind after placing the order, a return will be allowed if sent back with the rider during the time of delivery (return on the spot) with seal not broken (if any).
Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver the product to one of our pickup Stations.
Once your product is retrieved a quality check will be done to verify the issue and within 72 working hours, a confirmation will be provided to ascertain if the item shall be repaired, replaced or refunded.
If the product is "shipped from Overseas"?
You can return this product within 15 days after receiving your original order if it has a manufacturing defect, does not turn on, counterfeit, if you have received the wrong product or due to change of mind (with seal not broken). For more information, please visit our FAQ on "Shipped from Overseas products"
How to return this product?
Kindly contact our customer care here for assistance.
Please see below conditions for your return request to be accepted:
Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!