Contact us

How Can We help?

The answer to your question can be in our fingertips. See our Frequently Asked Questions Here

Our customer service cannot receive calls at the moment but it is always available to answer your requests. You can contact us by filling the online form on this page,and we will get back to you within two working days(our usual deadline).

Opening hours: Monday to Friday: 0800hrs to 2000hrs Weekends & Public holidays: 0900hrs to 1500hrs

Submit Your Form Here

Please complete the form below and we will get back to you within 2 business days.

Order Number:

Full Name (In English)*:
Bank Name*:
Branch Name*:
Account Number*:
Swift code (optional):
*Mandatory ( Please fill in all the details as mention in the description box to get your refund processed faster)


Visit our Offline Stores

Nairobi CBD Emperor Plaza,Kenyatta Avn. Opp. GPO

Mombasa Kenyatta Avenue,Opp. Badar Pharamcy

Eldoret Dalsa center,Oloo street

Kisumu Sibuor shop,Oginga Odinga street

Nakuru Lydia Arcade,Kenyatta avenue