What is a Voucher

A coupon code / voucher is usually a code consisting of both letters and numbers valued at a specific amount.

Types of Vouchers

There are two types of vouchers offered at Jumia.

• Refund voucher

  This is attainable after the return of an item and is used to make a replacement order. The voucher is valid for 180 days

• Promotional voucher

  This is attainable during campaigns or on any of our Social media platforms. The voucher is valid for a month but may vary depending on terms and conditions.

How to use a voucher

When placing an order, please input the coupon code into the *Coupon box * at the bottom of the checkout page and select *Add Voucher*. We will automatically show you how much your order costs before using the coupon and how much you are expected to pay after this discount. Once that is done you can proceed to checkout.

Entering a voucher code on the cart page:

Option 1

Option 2

Entering a voucher code on the checkout page:

Can i use more than one voucher at a time

Can i use a voucher more than once

Can i use a voucher on an order that has already been placed

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