- 5 stars(518)
- 4 stars(270)
- 3 stars(132)
- 2 stars(26)
- 1 star(52)
Delivery Timelines and Cities
Zone A (e.g. Nairobi)
Zone B (e.g. Mombasa, Kisumu, Eldoret)
Zone C,D & E (e.g. Machakos, Lamu, Mandera)
Pick Up Stations
1 - 4
2 - 4
*If order placed before 3pm.
is available only for items with the Logo. Click here for more information
Delivey times are expressed in business days, which do not include weekends or public holidays. Nevertheless, we do attempt delivery on Saturdays.
The delivery timeline for international orders is 14-21 days.
Enjoy the best of both worlds with a device that's smart enough to keep up with you and beautiful enough to catch everyone's attention without trying to. The Infinix X557 (Hot 4) boasts a fluid 5.5 inch HD display, your entance to a multimedia haven supported by a 4,000mAh battery. With the Hot 4's spectacular screen, pictures taken with its 8MP camera are super clear. Order the the Infinix Hot 4 on Jumia Kenya and have it delivered to your doorstep..
Internet & Connectivity
Sensors & Control
You can return this product for a refund/replacement, within 7 days after receiving your original order ONLY if you have received the wrong product or the product does not turn on.
If you change your mind after placing the order, a return will be allowed if sent back with the rider during the time of delivery (return on the spot).
For Electronic Tickets/Event Tickets please note these are non-refundable Please NOTE for electronics that do not function as described in the products manual:
If the product is "shipped from Overseas"?
How to return this product?
You can return this product for a refund, within 7 days after receiving your original order. You can return this product ONLY if you have received the wrong product or if the item has been damaged. You cannot return the product if you change your mind or you don't like the product. For more information, please visit our FAQ on "Shipped from Overseas products"
Kindly contact our customer care here for assistance.
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product must remain sealed, except if the product is defective or damaged
- product is still in its original packaging, except if the product is damaged or has missing parts
- product is in its original condition and unused
- product is not damaged except if the product is defective
- product label is still attached except if this is the reason for the return
- product is complete (freebies, accessories, original packaging), except if it has missing parts
- product's original packaging is in good condition
Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!
What are the next steps?
Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver yourself the product to one of our pickup Stations.
Once the product retrieved, we will proceed to examination.
- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.
- If examination conclusive and conditions above respected, we will proceed to refund your money or replace the product.