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Delivery Timelines and Cities
Zone 1 (e.g. Nairobi)
Zone 2 & 3 (e.g. Mombasa)
Zone 5,6 & 7 (e.g. Machakos)
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Sunday.
Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
Partner Mobile's E16 is that 21st century phone you should have. Its a brilliant looking device that runs on Android 5.1 OS, powered by a MSM 8909 Quad Core processor, 2GB RAM, 16GB internal storage, front 5MP + rear 8MP camera, 5.0″ inches Capacitive 5-Point touchscreen, fueled by a 2500mAh battery capacity.
The Partner Mobile E16 is totally different from other Elite series, it is available in different colors.
There is a 5.0″ inches display, with Capacitive 5-Point Touchscreen. And it offers more vivid and immersive view, when sliding through your photos, or watching videos / movies.
The phone comes with a single camera lens at the back, there is big bezels on the top and bottom of the display. Navigation buttons on the display of the phone, including the volume rocker and power on/off button are on the side.
The handset features a 5-megapixels front facing camera and 8-megapixels rear, and they are both equipped with a flash light to take amazing shots during night and under direct sunlight.
The network and connectivity includes WiFi, Bluetooth v4.0, Dual SIM, Radio FM, 3G, USB port and 3.5mm audio jack. While for browsing the internet, you have the 3G network. None of the Elite series has arrive with 4G LTE.
The phone is powered by a MSM 8909 Quad Core processor coupled with 2GB RAM, this allows for faster multitasking, seamless processor performance. It runs on Android 5.1 operating system.
The phone features an inbuilt 16GB storage and like others, it can be expanded up 32GB via Micro SD card, this allows you to store a lot of media files, apps and games. It is fueled by a 2500mAh battery capacity.
• ROM: 16GB
• RAM: 2GB
Network & Connectivity
You can return this product within 90 days after receiving your original order ONLY if it has a manufacturing defect, does not turn on, counterfeit or you have received the wrong product (with seal not broken).
If you change your mind after placing the order, a return will be allowed if sent back with the rider during the time of delivery (return on the spot) with seal not broken (if any).
What does Jumia Guarantee Cover?
All electronics with manufacturing defect, dead on arrival, wrong product (seal not broken) and counterfeits.
-Excludes items below ksh. 1500
-Excludes fashion, groceries and beauty
-Excludes Products with missing parts as a result of Customer's negligence or products without its original packaging.
What are the next steps?
Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver the product to one of our pickup Stations.
Once your product is retrieved a quality check will be done to verify the issue and within 72 working hours a confirmation will be provided to ascertain if the item shall be repaired, replaced or refunded. Please click here for more details on "Jumia Guarantee"
If the product is "shipped from Overseas"?
How to return this product?
You can return this product within 90 days after receiving your original order ONLY if it has a manufacturing defect, does not turn on, counterfeit or you have received the wrong product (with seal not broken). You cannot return the product if you change your mind or you don't like the product. For more information, please visit our FAQ on "Shipped from Overseas products"
Kindly contact our customer care here for assistance.
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product must remain sealed, except if the product is defective or damaged
- product is still in its original packaging, except if the product is damaged or has missing parts
- product is in its original condition and unused
- product is not damaged except if the product is defective
- product label is still attached except if this is the reason for the return
- product is complete (freebies, accessories, original packaging), except if it has missing parts
- product's original packaging is in good condition
Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!