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"Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism" by Sarah Wynn-Williams is a memoir and critical exposé by a former director of global public policy at Facebook (now Meta). Wynn-Williams offers a detailed insider’s account of Facebook’s internal culture, leadership failures, and the company's problematic entanglements with misinformation, authoritarian regimes, and alleged workplace misconduct.
The book reveals the recklessness and self-interest of some of the company's top executives, including Mark Zuckerberg and Sheryl Sandberg, whom she depicts as embodying a careless attitude reminiscent of F. Scott Fitzgerald's characters in "The Great Gatsby." Wynn-Williams details how Facebook's rise to global power was marked by ethical compromises, censorship for business gain, and a failure to adequately address sexual harassment and human rights abuses within its ranks.
"Careless People" has attracted both legal challenges from Meta and significant public interest, becoming a bestseller amid controversy. The memoir provides a sobering look at the consequences of power and greed in the tech world through the lens of someone who sought to shape policy but found the corporate culture resistant to accountability and idealism.
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