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"Conversational Marketing: How to Effectively Engage on Social Media" by Adam Loomis is a practical guide that teaches businesses and marketers how to shift from traditional, loud, one-way advertising to a more genuine, two-way conversational approach on social media platforms. The book emphasizes the 90/10 rule, where 90% of the interaction is listening and engaging authentically with your audience, and 10% is promotional content. Loomis guides readers on creating content that people truly care about, fostering real connections, and using conversational techniques to build trust and convert followers into loyal customers.
His approach helps brands humanize their presence online and develop meaningful conversations that lead to lasting engagement and customer relationships.
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