Home Books, Movies and Music Business & Finance Business & EconomicsThe First Minute: How to start conversations that get results (Business Communication Skills) by Fenning (Author)

Share this product

Books The First Minute: How to start conversations that get results (Business Communication Skills) by Fenning (Author)

Name: The First Minute: How to start conversations that get results (Business Communication Skills) by Fenning (Author)
Brand: Books
Price: 1236.00 KES
Availability: InStock

Brand: Books | Similar products from Books

KSh 1,236

In stock

+ shipping from KSh 70 to CBD - UON/Globe/Koja/River Road

0 out of 5

(No ratings available)

Promotions

Easy and safer payments via the JumiaPay App.

Report incorrect product information

Delivery & Returns

Choose your location

Pickup Station

Delivery Fees KSh 70

Ready for pickup between 26 November and 28 November if you place your order within the next 18hrs 1mins

Door Delivery

Delivery Fees KSh 160

Ready for delivery between 26 November and 28 November if you place your order within the next 18hrs 1mins

Return Policy

Easy Return, Quick Refund.Details

Seller Information

QABETE ENTERPRISES

88%Seller Score

62 Followers

Seller Performance

Shipping speed: Excellent

Quality Score: Good

Customer Rating: Good

Product details

"The First Minute: How to Start Conversations That Get Results" by Chris Fenning is a practical guide focused on mastering the critical initial moments of any business or professional conversation. Fenning emphasizes that the first minute sets the tone, establishes clarity, and shapes the effectiveness of communication, making it crucial for success.

Specifications

Key Features

Framing the Conversation: In the first 15 seconds, Fenning advises setting context (the topic), stating intent (what you want the other party to do or understand), and delivering a clear key message. This "framing" prepares the listener and reduces confusion.
The GPS Method: This three-part framework (Goal, Problem, Solution) helps to summarize complex issues succinctly within about 45 seconds, keeping the conversation focused and outcome-oriented.
Audience Readiness: Fenning stresses the importance of checking if the other party has time and is willing to engage before launching into the main message, through simple time and validation checks.
Versatility: The techniques can be applied broadly in meetings, emails, presentations, interviews, and impromptu discussions to improve clarity and results.
Outcomes Focus: Fenning encourages prioritizing conveying the desired result over detailed explanations to make communications efficient.