Customer Feedback

Yes, I do like it.

I bought this chair for my husband. It was the best I could get in Kenya. In Europe I could have bougt much more modern en better for less money. But unfortunately the Kenyan governement still wants to tax import of equipment to help elderly en less mobile people. Still I do have a serious complaint regarding Jumia's specification of this electrical wheelchair. On the site you say that the wheelchair is okay for loads up to 330 pounds. This is surely true, but in the datasheet supplied it states 100 kg (330 pounds is nearer to 150 kg). Less good is that you state: SKU: GE840SE4BRNOCNAFAMZ Weight (kg): 20 Shop Type: Jumia Mall The weight of the rather old design which we received is 50 kg. This is missleading, though we really need the equipment and I will not return it. But I am disappointed about this misleading information. Luckily we can still manage to load en unload the chair from out Toyota-NOAH. I am not asking for any refund or response but surely it would be nice to get some kind of understanding. Disability is not the choice of anyone, but it happens and even the few who can afford this kind of equipment should be protected against "commercially profitable half-truths"!