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24 verified ratings
This is so because the information on the platform did not match the product features. The laptop was supposed to have backlit keyboard as described, but the product recieved, had no such such feature
Working just fine
I received a laptop alright... BUT the serial number indicated on the package differed with that on the device. The keyboard was in Spanish and Windows was not activated- so was an extra cost to get a product key (none of this was indicated on the product details). Had asked a Jumia rep before purchase to request the merchant for the actual image of the laptop rather than the general internet image and was told I can initiate a return request if not happy with it. Well, I requested a return on Jumia but it was rejected. Seems their quality assurance team did not see any issue. I would have paid half the price for what I got. Disappointing.
NIce but it's battery developed a problem.
in good condition
So far the machine is good with with high spped
It was also delivered on time.
Inform customers of true quality
Inform customers of true quality
came with a lot of visible scratches, and a charger casually fixed with tape .... apart from that it was exactly what I ordered. I hope it wont disappoint in the near future.