Customer Feedback

It's a con game.

The item advertised above is not the one delivered. I have just learnt my lesson, now i am struggling to see if the money is going to be refunded. But if not refunded - I shall take the best available option. I hope Customer Care would operate 24/7. i have tries to fill and send the online return form - i cant tell even how it works. Is this how vendors sell their things on Jumia ????