Customer Feedback

Verified Ratings (114)

3.9/5
3.9 out of 5

114 verified ratings

Product Reviews (39)

4 out of 5

Fairly Good

Fast delivery, bettery life good,

20-04-2026by Paul
Verified Purchase
5 out of 5

nice device

Really thanks for u Jumia this the best product I bought from u since I came Kenya

24-03-2026by Alauldine
Verified Purchase
5 out of 5

very good

Efficient

12-03-2026by AMIRA
Verified Purchase
5 out of 5

Satisfied

The laptop arrived in time and with every component working

02-03-2026by Simon
Verified Purchase
1 out of 5

check on condition before dispatch

check on condition before dispatch

20-02-2026by ALLAN
Verified Purchase
5 out of 5

i like it

Exactly what I ordered and shipped on time

18-02-2026by WALTER
Verified Purchase
2 out of 5

Non Functioning Keyboard

Unfortunately, the laptop’s keyboard has several keys that are not working—both numbers and some letters. It is quite unfortunate because when the device was delivered, I was unwell and only managed to open it a few weeks later, which is when I discovered the problem. The issue seems difficult and costly to repair, and I am concerned that it may require more work than expected. I was really looking forward to it working well.

16-02-2026by Tiko
Verified Purchase
5 out of 5

works well

The specs check out.

27-01-2026by Caroline
Verified Purchase
3 out of 5

I like it

Immediately I purchase from 11197, you lower the price to 10,800. Very purulent. Severely bad. I would have ordered another item with that 400 ????

20-01-2026by Amos Etyang' wa The Revival Fellowship
Verified Purchase
4 out of 5

Good

Microsoft never registered my email account

24-12-2025by Kelvin
Verified Purchase