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Extra View is an economical and convenient way of watching different channels on different decoders under one DStv subscription. So, instead of having multiple DStv subscriptions for each decoder, you can link the decoders under one DStv subscription.
To put it in simple terms, let’s assume that we have family members who may want to watch different TV channels at the same time. This can cause family members to squabble over the remote control. So, extra view solves this problem by allowing each family member to watch a different channel.
Extra view works by linking one or two secondary decoders to a primary decoder. This enables the decoders to share a single subscription. But, you can only link a maximum of two secondary decoders to a primary decoder.
The primary decoder sends a heartbeat signal to the secondary decoder every 90 seconds through a communication cable or a smart LNB.
If you are living in a building that uses a single dish or a communal system then you might not have access to the smart LNB. In such a case, you can use a DStv smart switch to link your decoders.
If the secondary decoder does not receive the heartbeat signal it displays an E143 error message. But what exactly is a primary and secondary decoder?
The primary decoder is the main decoder that has the subscription. Likewise, the secondary decoder is the decoder that shares a subscription with a primary decoder.
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