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In stock
Easy Return, Quick Refund.Details
RJ's Shop
68%Seller Score
43 Followers
Shipping speed: Good
Quality Score: Excellent
Customer Rating: Average
Cancellation Rate: Very Poor
1 verified rating
Delivery Agent GILBERT OTIENO DOGRA INSULTED AND HURT ME TERRIBLY, NOT FOR THE FIRST TIME. He physically abused me on Feb 27th last month. When calling customer service I was told he would be leaving JUMIA & NOT RETURNING HERE AGAIN. I waited a month before other orders and found GILBERT WAS SENT AGAIN. HE FORCED ME TO PAY FOR ITEMS WHICH HAD BEEN DAMAGED ON PACKAGING- one had been OPENED- BROKEN BOX AND SEAL, PHOTOS OF WHICH HE SAID HE’S SENT TO CUSTOMER SERVICE and WOULD PICK UP IN AN HOUR. HE WAS LYING, REPEATEDLY CUT MY PHONE CALLS EVEN TODAY WHEN MORE DELIVERIES WERE TO BE MADE. EVERYONE, GO TO KILIMALL, ITEMS ARE CHEAPER, MORE VARIETY, BETTER QUALITY & BETTER CUSTOMER SERVICE *DEFINITELY BETTER DELIVERY SERVICES*
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