mportant Notice
※About customs duties
1. Import duties, taxes and fees are not included in the item price or shipping cost. These costs are the responsibility of the buyer.
Buyers are responsible for customs clearance procedures and need to pay customs fees themselves.
We will not be responsible for custom tax/VAT. Please understand this before shopping.
2. Please contact the customs office in your country to determine what these additional costs are before bidding/purchasing. You can also suggest a suitable claim value.
※About return/replace
1. You must have any questions within 7 days from the date of receipt. Please provide proof of video and report any defective items to us. If it is more than 7 days old, it is deemed to have been used and we will not issue a refund or replacement.
2. If you receive the wrong item, the item must be returned in its and unused condition, and the box and packaging must also be used.
3. Receive the status after returning the package and package all components and accessories. We will give you a full refund. After the buyer and the seller cancel the transaction on the system.
4. Please open the package directly at the post office. If the box is damaged or empty (stolen), please provide official documents, especially the claim file, at the post office.
※About warranty
1. All items depend on the manufacturer's warranty for 12 months (excluding items damaged or misused after receipt)
2. If some items fail during use, please let us know the specific reason and evidence that this is a problem item. Then we will send you a new project and show you how to fix it for free. The seller and the buyer’s shipping costs are borne by half.
※ Your satisfaction is very important to us, we value your business. We regard our customers as our best friends. We hope that you will like our products. Please don't forget to leave our five-star feedback.