iClear Desktop Water Purifier | Reverse Osmosis Filter | 6 Temperature Settings | No Plumbing Needed | For Home & Office | Borehole | 1 Year Warranty

FAQ
1. What is RO purifier?

A Reverse Osmosis (RO) purifier is a high-end water purification technology widely utilized in
countries like the USA, Europe, Japan, and China. It employs a semi-permeable membrane to
remove 99.99% of bacteria and over 90% of minerals from tap water, resulting in pure and clean
drinking water.

2. Why is iClear RO purifier affordable?

iClear's supply chain operates directly from the manufacturer to the consumer, eliminating
intermediaries and ensuring affordable pricing.

3. Does RO purification Affect Essential Minerals Necessary for Good Health?

Indeed, the human body requires minerals for its proper functioning. Nevertheless, in certain
regions, water contains minerals in high concentrations, resulting in a salty taste. Prolonged
consumption of such water can potentially lead to issues like teeth discoloration, weakened
bones, and various waterborne diseases. It's worth noting that RO purification typically removes
around 90% of minerals from water, but not all of them. Additionally, our bodies can obtain
minerals from alternative sources such as food, milk, tea, coffee, and more.

4. Does the purifier consume a significant amount of electricity?

Generating approximately 500 liters of purified water per 1 unit of electricity, it proves to be
cost-effective and friendly to your electricity bill
5. How can I ascertain that the water purifier by iClear is free from bacteria?

Our purifiers have undergone rigorous testing and have received certifications from SGS, CE,
and KEBS. They are also qualified by the Kenya Water Institute, affirming their reliability and
quality.

6. Does iClear employ chemical agents in the process of water purification?

No, iClear does not utilize chemicals in its water purification process. Instead, we employ
Reverse Osmosis, which removes contaminants from water by applying pressure to move water
molecules through a semi-permeable membrane.

7. When obtaining purified water, wastewater is inevitably generated. Why isn’t possible
for the source water to be 100% purified without any wastewater

iClear's RO purification system maintains a 1:1 ratio between purified water and wastewater.
This process effectively filters out bacteria, minerals, sand, dirt, particles, and more from the
source water, which are then flushed out with the wastewater, resulting in purified, clean
drinking water. Additionally, the wastewater can be collected and repurposed for tasks such as
laundry and washing.

8. While some brands offer RO purifiers with 5 or 6 stages, iClear utilizes a 3-stage
purification system. Does this difference in the number of stages affect the quality of
purification?

No, the number of purification stages does not necessarily affect the quality if the RO purifier is
sufficiently robust. The RO filter is the primary purification component, and additional stages
may increase maintenance costs and the risk of contamination with long-term use. iClear, as a
service-oriented company, designs its products intelligently and reliably based on market
trends, ensuring high-quality purification and a positive user experience for all customers.

9. Can the iClear Standard or Premier RO purifier generate hot purified water?

No, the iClear Standard and Premier RO purifiers concentrate solely on water purification to
maintain affordability. However, we do offer the Desktop and Office-Use purifiers, which are
multifunctional machines combining both purification and water dispensing capabilities.

10. Is it possible for iClear to purify borehole water?

Yes, our purifiers can purify borehole water. They’re equipped with Reverse Osmosis (RO)
Technology, which effectively removes impurities, excess salts, heavy metals, and other
dissolved substances, ensuring the water is safe, clean, and healthy for drinking and cooking.