iClear Office Water Purifier

Frequently Asked Questions (FAQ)

1. What is the iClear RO Office Water Dispenser?
The iClear RO Office Dispenser is a high-end, all-in-one appliance that purifies your tap water and dispenses it instantly as piping hot or cold It uses Reverse Osmosis (RO) technology to remove 99.99% of bacteria and over 90% of minerals

2. Why is the iClear RO Office Dispenser a cost-effective choice?
Combined with its efficient operation that generates hot and cold water with low electricity consumption, makes it an affordable long-term solution for your workplace.

3. Does the RO purification remove minerals we need?
The RO process does remove about 90% of minerals, which is beneficial for improving the taste of hard tap water. It's important to note that a significant portion of essential minerals is obtained from food. The dispenser provides pure, safe water, perfect for drinking, tea, and coffee in the office.

4. How much electricity does the office dispenser use?
It is designed to be energy-efficient. With a rated power of 600W, it effectively provides continuous hot and cold water, proving to be cost-effective and friendly to your office's electricity bill.

5. How can I be sure the water is free from bacteria?
Our Office Dispenser has undergone rigorous testing and has received certifications from SGS, CE, and KEBS, affirming its reliability and quality in producing safe drinking water.

6. Does the office dispenser use chemicals to purify the water?
No, it does not utilize any chemicals. It employs a physical 3-stage filtration process (including the RO membrane) which removes contaminants by applying pressure to move water molecules through a semi-permeable membrane.

8. The office dispenser uses a 3-stage system. Is this sufficient?
Yes, absolutely. The number of stages does not necessarily affect the quality if the RO purifier is sufficiently robust. The RO filter is the primary purification component. Our 3-stage system is intelligently designed to provide high-quality purification without unnecessary stages that increase long-term maintenance costs.

9. What are the hot and cold water capacities?
The office dispenser is designed for high usage, with a heating capacity of 4 liters per hour (at ≥90°C) and a cooling capacity of 0.7 liters per hour (at ≤15°C).

10. How will we know when the filters need to be changed?
The unit features an intelligent display screen that clearly shows the status and remaining lifespan of each filter, making it easy to monitor and plan for maintenance.