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Having Difficult Conversations by Harvard Business Review is a practical guide aimed at helping professionals engage constructively in challenging discussions, especially at work. The book emphasizes building trust, using empathy and active listening, managing emotions, and offering and receiving critical feedback to ensure productive communication under stress. It teaches how to handle tough topics with specificity, avoid defensiveness, and work collaboratively toward solutions, ultimately helping teams and organizations grow stronger through honest dialogue
Having Difficult Conversations by Harvard Business Review is a practical guide aimed at helping professionals engage constructively in challenging discussions, especially at work. The book emphasizes building trust, using empathy and active listening, managing emotions, and offering and receiving critical feedback to ensure productive communication under stress. It teaches how to handle tough topics with specificity, avoid defensiveness, and work collaboratively toward solutions, ultimately helping teams and organizations grow stronger through honest dialogue
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