Jumia Books How To Win Friends And Influence People

Be genuinely interested in others:

This is the most fundamental principle. Show genuine curiosity about their lives, interests, and perspectives. 

Avoid criticism:

Criticism is damaging and unproductive. Focus on understanding and appreciating others, rather than pointing out their flaws. 

Give honest and sincere appreciation:

People appreciate being recognized and valued. Offer sincere praise and gratitude to build positive relationships. 

Be a good listener:

Active listening is crucial for understanding others and building rapport. Encourage them to talk and show that you are genuinely interested in their thoughts and feelings. 

Remember names:

A person's name is one of the sweetest and most important sounds in any language. Making an effort to remember and use people's names shows respect and fosters a connection. 

Make the other person feel important:

Treat others with respect and acknowledge their value. This can be done through genuine compliments, positive body language, and by focusing on their interests. 

Arouse in the other person an eager want:

Instead of trying to manipulate or persuade, focus on creating a situation where the other person feels genuinely motivated to take action. 

Avoid arguments:

Arguments are rarely productive and can damage relationships. Focus on finding common ground and understanding different perspectives. 

Admit mistakes:

Acknowledge your errors and take responsibility for them. This shows humility and can build trust and credibility. 

Begin in a friendly way:

Approach interactions with a positive and friendly attitude. This sets the stage for a more positive and productive exchange. 

1 Book