This guide from an FBI top hostage negotiator offers field-tested tools to gain the competitive edge in any discussion. It teaches you to negotiate as if your life depends on it.
A former FBI hostage negotiator shares tactical empathy techniques to help you succeed in high-stakes negotiations. Chris Voss debunks the "win-win" myth and provides a counter-intuitive approach to negotiation using psychological insights and real-world examples.
Specifications
Key Features
Real-World Application: The book translates high-stakes hostage negotiation techniques into practical tools for everyday business and personal scenarios.
Tactical Empathy: Readers learn the power of tactical empathy, active listening, and mirroring to build rapport and uncover the other party's motivations and potential deal-breakers.
Counter-Intuitive Strategies: It challenges traditional negotiation beliefs, such as compromising, and introduces effective methods like "calibrated questions" and "labeling" to influence conversations.
Psychological Insights: The content leverages a deep understanding of human psychology to help readers gain an upper hand by managing emotions and understanding non-verbal cues.