Shipping Policy

Shipping Fees Delivery Timeline Pickup Stations

Jumia returns & refunds policy

Pick up Stations Business Hours & Charges


No Pick up Station Type Operation Hours Delivery Charges
1 Jumia Pick Up Stations Monday - Friday: 9.00am - 5.00pm Saturday: 9.00am - 1.00pm Nairobi: Ksh 150, Other Cities: Ksh. 330
2 Aramex Pick Up Stations Mon-Fri 9.00am-5.00pm and Saturdays 9.00am-1.00pm Nairobi: Ksh 290/ ,Other Cities: Ksh. 340
3 Posta Pick Up Stations Mon-Fri 9.00am-5.00pm Nairobi: Ksh 290/ ,Other Cities: Ksh. 340


Pick up Stations Locations


No City Region Name of Pick up Station Location
1 Westlands Nairobi Jumia Kaka House Westlands Pickup Kaka house, 3rd Floor, Westlands.

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2 CBD Nairobi Jumia Kampus Mall CBD Pickup Ground Floor, Kampus Mall, Along University way.

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3 Likoni Mombasa Jumia Pearls Arcade Mombasa Pickup Pearls Arcade 2 (Opposite Likoni Towers), Nyerere Rd, Likoni, Mombasa.

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4 Kisumu Central Kisumu Jumia G4S Awori House Kisumu Pickup G4S Awori House, Ground Floor, Bank Street.

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5 Eldoret Uasin Gishu Jumia G4S Building Eldoret Pickup G4S Building next to Paul's Bakery, Uganda road.

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6 Nakuru Town East Nakuru Jumia G4S Office Nakuru Pickup G4S office Wabcom House, Junction of Government and Mudavadi roads.

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7 Kisumu West Kisumu Aramex Kisumu Tuffoam Mall Along Kenyatta Highway, Ground Floor

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8 Mvita Mombasa Aramex Sheetal Plaza Ganjoni Kisumu Road and Sauti ya Kenya Rd, Off Moi Avenue Near Uhuru Gardens

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9 Kasarani Nairobi ARAMEX TRM TRM mall On Thika road

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10 Mavoko Machakos POSTA ATHI RIVER Along Athi River Road - Opposite Jerusalem Cafe

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11 Kisauni Mombasa POSTA Bamburi Malindi Rd, near Sarova Whitesands

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12 Soy Uasin Gishu POSTA BARATON UNIVERSITY Baraton University

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13 Bomet Central Bomet POSTA BOMET opposite Cooperative Bank

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14 Kanduyi Bungoma POSTA BUNGOMA Moi Avenue

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15 Makadara Nairobi POSTA BURU BURU buru buru shopping center along mumias road and oldonyo sabuk road

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16 Teso South Busia POSTA BUSIA kisumu road behind the Governors office opposite Equity bank

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17 Chuka Tharaka-Nithi POSTA CHUKA Along Chuka - Kaagwa Road, Chuka Town

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18 Central Business District Nairobi POSTA CITY SQUARE Haile Selaisse Avenue, Opposite Central Bank, Nairobi

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19 Embakasi North Nairobi POSTA DANDORA Dandora Estate Phase III, Near Stage 41

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20 Mavoko Machakos POSTA DAYSTAR Off Mombasa Road Highway Inside Daystar University

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21 Embakasi East Nairobi POSTA EMBAKASI Embakasi Village, On the way to Nyayo Estate, St. Bakita Catholic Church

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22 Manyatta Embu POSTA EMBU Opposite Embu County Government Headquarter along Meru/Embu Road.

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23 Garissa Township Garissa POSTA GARISSA Posta Road Opposite Hiddig Hotel.

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24 Gilgil Nakuru POSTA GILGIL Opposite Sala Club, Gilgil, Kenya

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25 Homa Bay Town Homa Bay Posta Homabay Posta road off homabay road

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26 Isiolo North Isiolo POSTA ISIOLO Adjacent To County Government Headquarter, Isiolo Town

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27 Embakasi East Nairobi POSTA JKIA Inside JKIA - Use Entrance to Kenchic Restaurant

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28 Juja Kiambu POSTA JUJA-KALIMONI Dos office off JKUAT entry

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29 Rongai Nakuru POSTA KABARAK Moi High School Kabarak

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30 Kajiado Central Kajiado POSTA KAJIADO Namanga Road - Near Magadi Railways,Kajiado

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31 Mumias East Kakamega POSTA KAKAMEGA Off Mumias Road,Cannon Awori Street

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32 Westlands Nairobi POSTA KANGEMI Kangemi Shopping Centre, Along Waiyaki Way opposite the flyover to Loresho

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33 Kangundo Machakos POSTA KANGUNDO along Kangundo road, Kangundo shoping centre

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34 Mathira Nyeri Posta Karatina Next to Mathai Super Market

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35 Langata Nairobi POSTA KAREN At the big Square Building, Next To Chandarana Supermarket, Opposite Karan Provisial Store

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36 Embakasi Central Nairobi POSTA KAYOLE On Spine Road, Opposite Naivas Supermarket,Kayole

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37 Kibra Nairobi POSTA KENYATTA NATIONAL HOSPITAL Inside Kenyatta National Hospital

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38 Ainamoi Kericho Posta Kericho Posta Plaza Nairobi road

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39 Kirinyaga Central Kirinyaga POSTA KERUGOYA Behind KCB, Near Open Air Market, Kerugoya Town

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40 Kiambu Kiambu POSTA KIAMBU On Kiambu Road, Next to Kiambu Gove

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41 Kikuyu Kiambu POSTA Kikuyu Along nderi road opposite KWFT

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42 Kilifi North Kilifi Posta Kilifi Posta Building, Next To Water Gate Hotel, Biashara Street, Off Bofa Road

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43 Othaya Nyeri POSTA KIRIANI At the Junction along Othaya Maragua Road, Kiriani Town

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44 Bonchari Kisii Posta Kisii Post office along B3 road, Kisii town next to Orange house

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45 Saboti Trans-Nzoia POSTA KITALE Post Office Rd

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46 Kitui Central Kitui POSTA KITUI Hospital Road Opposite Catholic Church

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47 Lamu East Lamu POSTA Lamu Boat Stage, Kenyatta Rd

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48 Limuru Kiambu POSTA LIMURU Limuru Tigoni Rd. Next to Limuru Farmers Co-op Society.

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49 Machakos Town Machakos Posta Machakos Along mbolu Malu Road

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50 Malindi Kilifi POSTA Malindi Opposite Stanchart Arcade and opposite to Nakumatt B8 Malindi

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51 Maragwa Muranga POSTA MARAGUA Along Maragua District Hospital Road, Maragua

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52 Kisumu West Kisumu POSTA MASENO Near Maseno Boda Boda Office, Off Maseno Kisumu Road

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53 Igembe South Meru POSTA MAUA Maua Town

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54 Langata Nairobi POSTA MBAGATHI Inside MultiMedia University

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55 North Imenti Meru POSTA MERU Opposite Government Headquarter, Meru

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56 Soy Uasin Gishu POSTA MOI UNIVERSITY Moi University, Main Campus Kesses

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57 Kilifi North Kilifi POSTA MTWAPA Opposite Jesus Celebration Center, Malindi Rd

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58 Mumias West Kakamega POSTA MUMIAS Off Mumias Road,Cannon Awori Street

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59 Kiharu Muranga Posta Muranga Muranga Town (former Fort Hall)

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60 Naivasha Nakuru POSTA NAIVASHA Near Naivasha Central Building

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61 Kajiado Central Kajiado POSTA NAMANGA Along Namanga Road - Near Border Point

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62 Laikipia East Laikipia POSTA NANYUKI Opposite Nanyuki Law Court, Nanyuki Town

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63 Narok North Narok POSTA NAROK Ground Floor, Next to Mwalimu Plaza, Narok - Nairobi Road

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64 Kajiado North Kajiado POSTA NGONG HILLS Masaai Spring Building,Next to Cooporative Bank

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65 Njoro Nakuru POSTA NJORO Njoro town next to the main bus stage

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66 Laikipia West Laikipia POSTA NYAHURURU Nakuru -Subukia Road, Opposite Barclays Bank and next to Kenya Commercial Bank

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67 Nyali Mombasa POSTA NYALI Nyoka Rd and Nyati Rd near Ganesh Temple

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68 Nyeri Town Nyeri POSTA NYERI OPP STANDARD CHARTERED Opposite Standard Chartered Bank along Kenyatta Road, Nyeri Town

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69 Kasarani Nairobi POSTA RUAI NAIROBI KANGUNDO RD Along Nairobi Kangundo Road - Opposite Kamulu Stage

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70 Alego Usonga Siaya POSTA SIAYA Opposite Kenya commercial Bank

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71 Sotik Bomet POSTA SOTIK Chemagel Next to Police Station

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72 Suna East Migori POSTA SUNA MIGORI Posta House along Kisii-Sirare Road, Opposite Kenya Women Finance Bank

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73 Kangundo Machakos POSTA TALA Tala off Kangundo rd

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74 Taveta Taita-Taveta POSTA TAVETA along Taveta - Tanzania border road

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75 Thika Town Kiambu POSTA THIKA Telcom Building, Uhuru St Next To KCB

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76 Langata Nairobi POSTA UHURU GARDENS Kitengela Road-Opposite Onyonka Estate,Langata

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77 Msambweni Kwale POSTA UKUNDA Ukunda-Ramisi Rd

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78 Westlands Nairobi POSTA VILLAGE MARKET Village Market

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79 Voi Taita-Taveta POSTA VOI Biazzar street next to Anand Supermarket

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80 Webuye West Bungoma POSTA WEBUYE Off Webuye - Bungoma Highway Near Webuye Police Station

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81 Westgate Mall Nairobi Aramex Westgate First Floor Westgate Mall

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82 Industrial Area Nairobi Aramex Dunga road On Dunga Road Industrial Area Nairobi

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