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Delivery & Returns
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Pickup Station
Door Delivery
Return Policy
Easy Return, Quick Refund.Details
Seller Information
Games and consoles
66%Seller Score
611 Followers
Seller Performance
Order Fulfillment Rate: Very Poor
Quality Score: Excellent
Customer Rating: Excellent
Product details
To be updated soon
Q : Who are you?
A : We are VIP Plaza Japan, leading cross-border e-retailer of any kinds of qualified Japan products. We are a group company of Yahoo Japan.
Q : Where are you located?
A : We are located at Shibuya Tokyo, and products are shipped out from our Shibuya warehouse to you.
Q : Is this product authentic?
A : All of products at VIP Plaza Japan are 100% authentic. We source products directly from the maker / brand principals.
Q : How long is the delivery?
A : We usually ship out your order within 48 hours except weekends, and it will reach to you after 1-3 weeks via secure Jumia Global Shipping.
Q : Is Cash On Delivery available?
A : Currently, we don't have Cash On Delivery option. Whatever payment methods you see in the checkout are your choices.
Q : Is product warranty available?
A : Makers / Brands warranty is attached with the certain category products, but they usually support warranty only for domestic (Japan) buyers, not for overseas buyers.
Q : When I’d like to request return or refund, what should I do?
A : We honor Jumia's return policy. Please contact Jumia customer support and us.
Q : Why does my order get cancelled from your end?
A : We may cancel your order due to supplier’s convenience.
Q : The item I have received is different from the product picture. Can you accept return or refund?
A : Actually, we can’t. Product pictures might be different from actual products. In addition, depending on the PC environment, the color may differ from the image. A package design might be changed without notice.
Q : I found an damage on the package. Can you accept return or refund?
A : With regard to product package flaws (such as scuffs and crushed boxes), we basically do not return or refund if there is no problem with the product inside.
Specifications
Key Features
Specifications
- SKU: SO524TB0DZMHANAFAMZ
- Weight (kg): 3
- Main Material: -
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