Our Vision

Revolutionize the Shopping Experience in Africa.


Providing 100%
Authentic
Products

With the
Best Price
in Kenya

Offering the most
Convenient
Shopping

Assisting You With the
Best Service
in Kenya



Jumia Today

In a Nutshell

5,000,000
Products

16
African
Countries

820
International
& National
Brands

60% Women
Managers


Jumia offers the
widest assortment
at an unbeatable price

#1 in Kenya online
retailer and is present
in Morocco, Egypt,

Samsung,
Infinix, Innjoo,
Vero Moda, Jack & Jones...



1,500,000
Subscribers

1200
Employees

15,000,000
Monthly
Visitors

135,000
Orders


Across Kenya

#1 in Kenya online
retailer and is present
in Morocco, Egypt

Jumia offers the
widest assortment
at an unbeatable price

During Black Friday 2016





History


  • Jumia, Kenya's no. 1 online retailer was established in May 2013 with the aim and vision to become the one-stop shop for retail in Kenya with implementation of best practices both online and offline.
  • Jumia is the largest online retail store in Kenya.
  • At inception we did an average delivery time of a week, today we do, on average, delivery in 1-5 days.
  • Initially starting with 3 employees, Jumia presently has a staff strength of 1000 young and entrepreneurial Kenyans including our 150 man strong customer service team available 7 days a week.
  • Country-wide Delivery in Kenya.
  • Jumia set-up the 1st e-commerce academy in Kenya, the Jumia Academy, building young entrepreneurs pioneering various aspects of business in Kenya.




Awards


  • Jumia is the first African company to win the world retail awards in 2013 with the previous winners including ASOS and Zappos.com.
  • Leadership ICT company of the year 2013 - Jumia.
  • Ecommerce website of the year (Beacon of ICT Award).
  • Success Digest - Innovative business of the year 2013.
  • Customer Service Excellence Awards 2015
  • Orange Academy brand wall of Fame - Jumia Kenya.
  • Rima Awards - Best use of Mobile App - Jumia App.




Brand Journalists Association Awards BJAN (2013)



World Retail Awards 2013



e-Commerce Website of the Year (Beacon of ICT Award)