place order
track order
delivery timelines
Frequently Asked Questions
To place an order follow the steps below
- Search for an item using the search bar
- Compare prices & vendor score
- Add to your cart
- Then pay at checkout
Read more
Using the Product Catalog select a category
Using Search Function if you already have something specific in mind type what you are looking for in the search field at the top of the page. You will find all related products
Using Search Function if you already have something specific in mind type what you are looking for in the search field at the top of the page. You will find all related products
From the bottom icons tap categories
Using Featured Campaigns if one of the campaigns interest you click on one of the banners to discover a wide range of products. Once you find the item that interest you click on it to access it's details
Tap your Desired Category
Click Add to Cart. Delivery estimation date is displayed under delivery information
If you meet a sub category tap your desired Sub Category.
Based on the item click the View Cart and Checkout button or the Cart Iconat the top right of your screen
Scroll to find product and tap Add to Cart
Click the Proceed to Checkout button
Tap the View Cart and Checkout button
Complete the payment steps
To track an order follow the steps below
- From your account click on orders
- Then click see details in front of the order you wish to track
- Click the Track Item button and the delivery details willl be displayed
Read more
Click the drop-down arrow beside your name and select Orders
Click the drop-down arrow beside your name and select Orders
Click SEE DETAILS in front of the order you want to track
Click SEE DETAILS in front of the order you want to track
Click TRACK MY ITEM button in front of the order you wish to track
Click TRACK MY ITEM button in front of the order you wish to track
Delivery history is displayed
Delivery history is displayed
| jumia express | standard shipping | shipped from overseas | kenyan postal service | |
|---|---|---|---|---|
 Nairobi, Kiambu Town, Thika Town, Syokimau/Mlolongo/ Athi River | 1Business Day(Mon - Sat) | 3Business Days | 19Business Days | 39Business Days |
| Mombasa Naivasha Eldoret Kisumu | 2Business Days | 4Business Days | 19Business Days | 39Business Days |
| Bungoma Busia kilifi Kisii | 3Business Days | 4Business Days | 19Business Days | 39Business Days |
| Kakamega Kericho Siaya Turkana Isiolo | 4Business Days | 6Business Days | 19Business Days | 39Business Days |
How can we help you?