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Select the number of items you wish to return, the reason of the return and give us more details to help us identify the issue with the product

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Choose the drop-off point of your choice

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Login and go to ORDERS Then click on the order of the item(s) you wish to return

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Check your information and submit your return request

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ENJOY AN EASY RETURN AND REFUND ONLINE POLICY
You have up to 15 days for eligible items to make a return request after your order has been delivered. Click here.to learn how to create your online return.
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PREPARE THE ITEM
Place the item in its original packaging, including any accessories, tags, labels or freebies.
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DROP OFF THE ITEMS OR SCHEDULE A PICK UP
Place the item(s) in their original packaging with all accessories and drop off your item(s) or schedule a pick-up with one of our agent
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REFUND PROCESSED
Once we receive your returned item, we will inspect it and process your refund within 10 business days via voucher or bank transfer depending on your selected option. See our timelines here.