Gladwell begins Talking to Strangers with an overview of the death of Sandra Bland, which he sees as a tragic example of the misunderstanding, conflict, and tragedy that result from our inability to understand and interact with strangers. Each chapter of the book explores a different element of this “stranger problem,” with the end goal of identifying ways we can adapt our behavior to engage more productively with the world’s increasingly diverse population.
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Gladwell begins Talking to Strangers with an overview of the death of Sandra Bland, which he sees as a tragic example of the misunderstanding, conflict, and tragedy that result from our inability to understand and interact with strangers. Each chapter of the book explores a different element of this “stranger problem,” with the end goal of identifying ways we can adapt our behavior to engage more productively with the world’s increasingly diverse population.