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"How To Create The Organizational Culture You Want" by Ralph Mayhew is a practical guide that equips leaders with strategies to intentionally build and lead cultural change within various types of organizations, including businesses, churches, and social sectors.
Mayhew emphasizes that organizational culture is a critical determinant of an organization's health and success, shaped by shared values, beliefs, and practices. The book outlines actionable steps for leaders to understand the existing culture, define the desired cultural traits, and implement change through deliberate leadership and communication.
It covers the natural evolution of culture through group life cycles and how leaders can act as change agents by using mechanisms such as promoting desired behaviors, role modeling values, and facilitating open dialogue. The book also stresses the importance of diagnosing cultural barriers and using a structured process to shift mindsets and behaviors progressively.
Mayhew highlights that creating a positive culture requires alignment between stated values and everyday behaviors, and cultural change must be purposeful, with clear goals. Additionally, leaders are encouraged to foster environments where individuals feel valued, safe, and empowered to contribute, which supports learning, adaptability, and collaboration in multicultural and diverse teams.
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