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It’s our pleasure to serve your needs, please choose one of the following actions to start:


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Still need help?

Send us a request through the online form on the right and we will respond within 2 business days. You can also request a free call by dialing the below number, we will get in touch with you within 2 business days.

Operating Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-3:00pm; Public Holidays, 9am-3:00pm

0700 000 990, 0711 011 011

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Looking for a Job?


Interested in joining Jumia and building the largest e-commerce company in Africa? Then visit our Career page here.

Or do you want to join our sales force, promote our products and get a commission for it. Visit our Sales Consultants page here.


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Press Information


Press Materials:

To get more information and an overview of our press releases, as well as downloads of brand assets and press pictures, please click here.

Contact: Customer Care

0700 000 990, 0711 011 011

[email protected]

Jumia in the press