Contact us


Any Questions?

  • The answer to your question could be right at your fingertips. Check our Frequently Asked Questions here.
  • Our customer service stays at your disposal to help you with your questions and orders.

Operating Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-3:00pm; Public Holidays, 9am-3:00pm.


0700 000 990, 0711 011 011

customercare@jumia.co.ke


Looking for a Job?


Interested in becoming a Jumian and building the largest e-commerce company in Africa? Then visit our Career page here.

Or do you want to join our sales force, promote our products and get a commission for it. Visit our Sales Consultants page here.


Are you a seller?


Expand your market and boost your sales in short time, register in our marketplace or get more information here.


Become an Affiliate


Be an affiliate, promote our products and get a commission on every order. Contact us or get more information here.

affiliateprogram@jumia.co.ke


Press Information


Press Materials:

To get more information and an overview of our press releases, as well as downloads of brand assets and press pictures, please click here.

press@jumia.co.ke

Jumia in the press

Do you want to see what people say about us?
Check out our Jumia in the Press page.