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"101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges" by Paul Falcone is a practical and solution-oriented book designed to help managers navigate the complex and often uncomfortable discussions with employees. The book covers a wide range of difficult topics, from addressing substandard performance, inappropriate workplace behavior, and disciplinary warnings to handling wage disputes, absenteeism, and termination meetings.
Falcone provides realistic sample dialogues and step-by-step guidance on how to communicate clearly and effectively while maintaining respect and dignity for all parties involved. The book is a comprehensive resource for developing confidence in managing employee relations, protecting the organization, and fostering a productive workplace environment. It emphasizes both the content of what to say and, importantly, how to say it to avoid misunderstandings and build trust.
This book equips managers with powerful tools to address challenges head-on, facilitating better outcomes for employees and their organizations.
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