Customer Feedback

It was not to expectations

It was not the right size, the quality that I expected. What I saw on the photo is not exactly what was in the package. I have already written to Jumia, that my wish is to return the package, which I am not happy with. I only received a response to confirm my number, and which I did. (+254792959384). I am still waiting for the way forward, that is returning the parcel and get my refund. May you please contact me.