Customer Feedback

Phone is good, gifts don't fit the phone

The phone has a good quality, enough internal memory and a good value for money. Unfortunately, the free screen protector and the extra cover don't fit the phone (the screen protector was too long or woulod have covered the camera if placed on the phone and the phone cover was for a Tecno Hot 3). So, it's not worth at all to spend more money for the gifts. Better only to buy the phone alone and purchase the screen protector seperately. The original box comes even with a clear phone cover. The Jumia customer service was not so helpful. I was promised to get a voucher after claiming that the gifts don't fit but I had to contact the customer service again because the voucher was not placed into my account. Finally, I got 1 voucher of 200 KES. Jumia sells screen protector for the POP 8 from 1,490 KES onwards...