This website uses cookies. For further information on how we use cookies you can read our Privacy and Cookie notice
In stock
Promotions
Delivery & Returns
Choose your location
Pickup Station
Door Delivery
Return Policy
Easy Return, Quick Refund.Details
Seller Information
Ivan enterprise
86%Seller Score
34 Followers
Seller Performance
Order Fulfillment Rate: Excellent
Quality Score: Excellent
Customer Rating: Average
Product details
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
Prepare for high-impact situations with a six-minute mastery technique
Make it safe to talk about almost anything
Be persuasive, not abrasive
Keep listening when others blow up or clam up
Turn crucial conversations into the action and results you want
Specifications
Key Features
- Psychology
- Personal development
- Nonfiction
- Leadership
What’s in the box
1 Book
Specifications
- SKU: JU506BM4XGKPXNAFAMZ
- Weight (kg): 0.3
- Main Material: Paper
- Shop Type: Jumia Mall
Customer Feedback
This product has no ratings yet.