Want to Sell on Jumia Kenya?
You are a Business selling and you want to sell your products online
You sell Genuine Products
We have the largest customer base in Africa and the best in class operations
visits/ month Social Media
since June 2014 Newsletter
of our mobile apps Excellent operations
Next day delivery in Nairobi for orders placed before 1 pm Satisfied customers
9 of 10 customers
recommend us to friends
Our professional vendors have multiplied their sales by 10 with us
The success story of FMCL"In the mid 2012, we started with a few orders per month. We are now the leader of Home & Kitchen category. We have grown 500 times in less than 3 years. Thank you Jumia for becoming our most preferred partner."
The success story of Binatone"Jumia & Binatone started with small business value. Jumia gave exposure to new products from us which other channels were reluctant to accept. As a result Jumia is our No.1 online partner."
Jumia markets your products on its website via online & offline channels.
Fully control your prices and products via your Seller Center while Jumia verifies your orders.
You pick and pack orders within 24 hours.
Jumia or its 3rd party's ship the items from the warehouse straight to the customer.
Jumia is the customer point of contact for issues or returns.
Just this, no hassle!
WHO IS JUMIA?
Established in 2012, Jumia.com is Kenya’s No.1 e-Retailer. It offers more than 75,000 products across multiples categories including electronics, fashion, home & living, FMCG, health & beauty, Baby, Kids & Toys, books and much more.
HOW DO I START SELLING ONLIN WITH JUMIA?
Start selling on Jumia.com is very easy. You do not have to pay anything to register. Just visit on page www.jumia.co.ke/market-place/ and fill the form. An email with access codes to our Seller Center will be sent to you within 24 hours.
HOW DO I LOGIN?
Go to sellercenter.jumia.co.ke and use the access codes you received by mail. You can also download the Seller Center App on your Mobile device through Google Play Store.
HOW DO I LIST PRODUCTS?
I am listing products for the first time?
Download the Seller Guide on your Seller Center and follow all the easy steps to list your products on www.jumia.co.ke. All products listed by vendors are reviewed and approved by our Quality Control team within 24 hours.
How many products can I list?
There’s no limit on how many products you can list for sale on Jumia.com. And this is always free.
HOW DO I MANAGE MY ORDERS?
How do I know when a customer places an order of one of my products?
You will get a notification either through your Phone and/or Email on the order details.
All your orders will appear on your Seller Center account.
HOW DO I TRACK MY PERFORMANCE?
Can I track my orders/sales performance?
You get an overview of the sales/orders of your products, as well as your account statements on the Seller Center tool.
Can I be sure that my price is competitive?
You have the possibility to see how many competitors are selling the same product. You can compare your price with the cheapest offer and how much you would need to reduce your price to match it.
Can I have a summary of my earnings over the past weeks?
You can see how much money you’ve made and what fees you’ve been charged. All payouts to you will be determined by these statements (think of these as credit card statements.
HOW DOES JUMIA DEAL WITH RETURNS?
What is JUMIAs return policy?
JUMIA also puts its entire attention in your protection. The items can be returned only if the following conditions are fulfilled:
- The product sent back is still in its original plastic wrap
- The product has not been used
- There isn’t any missing part of the product
- The client has kept and sent back the invoice of the product
How and when can I get back my returned items?
If the final client decides to return your product, you’ll receive your product back within a month. When JUMIA retrieves the product, our customer service makes sure the product is not faulty and reimburses you the value of the product plus JUMIA’s commission in the next payment cycle.
Feel free to contact Jumia Seller Support through: email@example.com or call +254 709 726 000.
Jumia Kenya markets your product to 2,000,000 million+ visitors every month. Our bigger vendors sell more than 100+ items everyday.
List as many products as you have ready in stock.
You control your price.
You pick & pack your orders within 24 hours.
We organise shipping and to full customer service for you.
No Listing fees,no maintenance fees, just standard commissions, and fixed shipping fees.
Sign Up Today
To receive a free training
To boost your online sales!
By clicking here you will be taken to our Seller registration form. After submitting, you will be contacted within 2 business days. You can contact our Partner Support throughout the entire process in case you require assistance.
Contact our Vendor Support Center at firstname.lastname@example.org or 0709726000