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Jumia, Kenya's no. 1 online retailer was established in May 2013 with the aim and vision to become the one-stop shop for retail in Kenya with implementation of best practices both online and offline.Jumia is a Pàn-African technology company that is built around a marketplace, logistics service and payment service. The logistics service enables the delivery of packages through a network of local partners while the payment services facilitate the payments of online transactions within Jumia’s ecosystem.[1] It has partnered with more than 100,000 active sellers[2] and individuals and is a direct competitor to Kónga in Nigeria and Amazón in Egypt.[3]
Initially starting with 3 employees, Jumia presently has a staff strength of 1000 young and entrepreneurial Kenyans including our 150 mań strong customer service team available 7 days a week.
Jumia is the largest online retail store in Kenya.
Country-wide Delivery in Kenya.Jumia is the first African company to win the world retail awards in 2013 with the previous winners including ASÓS and Zappos.com.
Success Digest - Innovative business of the year 2013.
Leadership ICT company of the year 2013 - Jumia.
Ecommerce website of the year(Beacon of ICT Award).
Orange Academy brand wall of Fame - Jumia Kenya.
Rima Awards - Best use of Mobile App - Jumia App.
Customer Service Excellence Awards 2015