Model: s9Platform: MTK6572 quad core 3GStandby: dual card dual standbyScreen: 5.72Speaker: 1511 Box SpeakerFrequency: GSM850 / 900/1800 / 1900MHzBattery: 1700mAh lithium-ion batteryMemory: 512MB RAM + 4GB storageMultimedia: MP3 / MP4 / 3GP / FM Radio / BluetoothCamera: 2 million pixels + 2.0MPVersatile: Wifi, GPS, Gravity Sensor, Alarm, Calendar, Calculator, VCR, VCR, WAP / MMS / GPRS, Image Viewer, eBook, World Clock, MissionColor: black, blue, local goldRunning memory: 512MBShape: Straight phoneMain screen size: double-sided curved screen 5.72 inchesBody memory: 16GBNetwork mode: dual card dual modeMemory card: support memory cardCamera pixels: 12 million - 199900System: Android OS6.0 system
Top 10 problems and solutions that mobile phones often encounter
Question 1: What happened to the phone?A smartphone is a fairly small computer. When a mobile phone is connected to the Internet, the RF circuit and the CPU operate at a high frequency, consume a large amount of power, and have a certain amount of heat (but the mobile phone has no special heat dissipation function). The device is like a computer).The heat is dissipated through the shell, so we feel very hot, which is normal. Try to avoid long conversations, watch videos, play games and play mobile phones while charging. It is recommended to use the headset when making a call.
Question 2: Will the phone be turned off in less than a period of time?1. There are more and more programs running in the background.2. The screen brightness is too high.3. Realize high energy consumption functions such as Bluetooth, GPS, WIFI and data connection.4. Always use your phone and keep high energy for a long time.solution:1. Turn off unused daemons, some of which are running in the background.2. Adjust the screen brightness appropriately. It is recommended to adjust the brightness automatically.
3. Turn off Bluetooth, GPS, WIFI and data connection when not in use.
Question 3: Why is the phone not charging?Cause: The phone is in standby for a long time and the battery is exhausted.solution:Charge for about 10 minutes and then confirm if it can be turned on. Some phones can try to hold down the power button for 30 seconds. After forcibly turning off the power, charge it for a while and then try to turn it on. Some mobile phones need to be charged for a period of time after the battery has been over-discharged, and can be turned on when the battery voltage reaches the startup voltage of the phone. However, to eliminate charger and data line problems, and eliminate the method, let customers use their own charger to try to charge.
Question 4: The touch screen does not work?The screen does not work when the phone is placed flat on the table or suddenly removed from the pocket. Since the mobile phone is a capacitive screen, there may be static interference on the surface of the screen, which may not be detected temporarily.Solution: Just press the power button to turn off the screen, clean the screen cleanliness, wait a while and then light up the screen to return to normal.
Question 5: Is the photo taken by the mobile phone blurred?1. The camera pixel setting is too low.2. The camera lens has dirt and protective film.Light problems, taking pictures at night is more blurred than during the day.4. The camera cannot form the focus point when the camera shakes or the photo moves.solution:1. Enter the camera settings and set the pixels to the highest.2. Wipe the camera lens with a lens cloth or use a cleaner that specifically cleans the lens.3. Turn on the flash at night.4. Keep steady when taking pictures, take pictures after finishing focusing.
Question 6: The phone crashes and cannot be powered off.1. Built-in battery hype: long press the switch button, automatically restart after 30 seconds.2. If an external battery is connected, open the back cover and pull out the battery, then turn it on again.
Question 7: The phone cannot read the SIM card and there is no signal on the Internet.1. Our mobile phone can only use mobile phones and China Unicom, and does not support telecom cards. Mobile Unicom is collectively referred to as 2g gsm and 3g wcdma. If the customer inserts a cdma telecom card, it will naturally not be readable.2. The card chip is scratched and oxidized without being inserted or inserted into the card slot. Turn off the power and try again.3. There is no signal on the Internet, you need to open the traffic settings in the settings function.
Question 8: The phone cannot read the TF card.1. The customer's tf card chip may be damaged or not inserted or inserted.2. Scratch with your fingers
- Model: s9
- Platform: MTK6572 quad core 3G
- Standby: dual card dual standby
- Screen: 5.72
- Memory: 512MB RAM + 4MB storage
- Camera: 2 million pixels + 2.0MP
- System: Android OS6.0 system
- Battery 1800mAh lithium ion battery
What's in the Box
- 1 * Charger
- 1 * Headphones
- 1 * USB cable
- 1 * Gift box
Specifications of S9 - 5.72" 18:9 - 512MB + 4GB - Android 6.0 - Black
Can I return this product?
You can return this product within 15 days after receiving your original order ONLY if it has a manufacturing defect, does not turn on, counterfeit or you have received the wrong product (with seal not broken).
If you change your mind after placing the order, a return will be allowed if sent back with the rider during the time of delivery (return on the spot) with seal not broken (if any).
What are the next steps?
Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver the product to one of our pickup Stations.
Once your product is retrieved a quality check will be done to verify the issue and within 72 working hours, a confirmation will be provided to ascertain if the item shall be repaired, replaced or refunded.
If the product is "shipped from Overseas"?
You can return this product within 15 days after receiving your original order if it has a manufacturing defect, does not turn on, counterfeit, if you have received the wrong product or due to change of mind (with seal not broken).
You cannot return the product if you change your mind or you don't like the product. For more information, please visit our FAQ on "Shipped from Overseas products"
How to return this product?
What are the required conditions?
Kindly contact our customer care here for assistance.
Please see below conditions for your return request to be accepted:
- product must remain sealed, except if the product is defective or damaged
- product is still in its original packaging, except if the product is damaged or has missing parts
- product is in its original condition and unused
- product is not damaged except if the product is defective
- product label is still attached except if this is the reason for the return
- product is complete (freebies, accessories, original packaging), except if it has missing parts
- product's original packaging is in good condition
Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!